Management Team

Competence: Solutions

Solutions ICUBE+

 Every company puts itself at the center of a close net of relations towards varied interlocutors, both in terms of characteristics and roles and in terms of communication contents and mode.

When people communicate both inwards and outwards within their company, on the one hand there's the requirement of using all reliable, economic and effective modern media, on the other hand one the requirement of optimizing business processes. ICUBE+ has the objective to develop the conditions that allow a simple and safe independent information exchange, regardless of the applied technology.

ICUBE+ REVOLUTIONALIZES YOUR COMPANY'S WAY OF COMMUNICATING !

ICUBE+ is the right answer for all those companies that identify the communication process as a real competitive edge to the development of their own business.

ICUBE+ is a service which is highly specialized in supporting business processes, exploiting multichannel potential through its own innovative solutions on unified messaging systems.

It allows to adopt a real multichannel “One to one” strategy, integrating within a unique solution, email, fax, FAXoverIP, sms, mms Hybrid mail, telex, telegrams, voice mail, voice recording, alert, on-demand, wireless and mobile solutions, without installing “any client”.

ICUBE+ is a service for companies aimed at providing interactive communication among companies, clients, employees and suppliers, automatically integrating all the players in the process of generating company value, with real innovation in the communication processes.

ICUBE+ provides companies with business solutions for the organization and the improvement of a company's interconnections, the integration of the value chain towards suppliers and optimization of mutual relations with final clients, as well as improving the internal operativity of employees and subsidiaries.

In today's world, where the flow of information between external and internal users must be fast and prompt , our solution for the Extended communication processes is the right answer for all those companies that identify a real competitive edge in communication processes.

ICUBE+ SERVICES MENÙ

 ICUBE+ is a Unified messaging solution for the Extended Communication Processes TM.

5 service areas totally integrated in and out, usable from any communication channel, applicative software and technological equipment.

5 service areas simultaneously configurable for the activation of high added value functions (follow-me, answering service, on demand, content, etc...).

Only one platform with documentary and contextual research work flow functions.

For private, family, professionals, company.

 

For the company

Integrated communication for all the company.
All in one “Enterprise communication process” solution.

Integrated into permitted work flow processes, preservation, central filing and protocol.

Compliance with Serbanes Oxley, HIPAA and Basilea II directions.

Advantages

  • Greater company communication
  • Reduction of communication costs
  • Communication integration
  • Availability of communications “for everybody” “everywhere” “anytime”
  • Integration costs reduction
  • Removal of systems' duplication and excesses
  • Increase in communication skills
  • Increase in productivity
  • Increase in client relationship management (CRM)
  • No needed training: use of known instruments

Economic advantages

With the adoption of a unified messaging system:

  • The savings related to running costs may reach almost 50%
  • The return on investments period (ROI) varies from 6 to a maximum of 15 months
  • The average cost for manual treatment lowers of 75%

Main characteristics

  • Simplicity and immediacy
    usable from any email systems.
  • Flexibility and modularity
    it allows the filing of all business communication with protocol functions and use delegations.
  • Stability
    currently used by important national and international situations. ICUBE+ comes from the experience of Columbus srl for military purposes (used by Italian army, with NATO certification) active in the integrated communication systems since 15 years and from 2006 part of CON.NEXO’ group. It has more than 300 active references.
  • Effectiveness
    it allows an 80% reduction of communication management timings
  • Guarantee
    active 24 hours, 365 days
  • Security
    operating by COLT TELECOM, primary European company active in the connection services and datacenter (www.colt.net).
  • Environmental friendly
    it eliminates the use of high environmental impact instruments and drastically reduces the use of paper

Moreover:

  • Messages can be sent on any channel, singularly or with massive multichannel sending.
  • All data and messages are available at a “quick glance”
  • All the messages available “out of office”
  • Centralized messages and data: all the company communication on a single server
  • Each division, group affiliate, shops etc..on different locations unify the communications and make them available everywhere they need
  • High level of availability and “fault-tolerance” configuration to guarantee continuity
  • Historicization with researches on all messages apart from the format and the media
  • Communication protocol
  • All the communication are tracked
  • Administrator console for the monitoring and assignations of personalized use regulations at each single user level
  • Customizing voice mail systems

Experience CON.NEXO'