

Systems availability and information infrastructure is now a decisive critical factor in the success of all companies, influencing both daily operation and business development.
Companies want to own and administer, as a strategic asset, the knowledge of business and process issues managed through information applications.
The service of the Services Division focuses on these aspects, allowing companies to keep control of their own applications, thereby giving a better use of their own resources, with strong orientation towards business support.
One of the necessary skills, to strategically manage the infrastructure for company information support, is the ability to provide steady monitoring of information systems, to pre-empt possible interruption in the management of information.
The use of highly specialized staff with expertise in the management of platforms, based on complex technologies, is at the heart of a choice meant to guarantee the information on time and fixed ways, with certain costs.
A definition of strategy is therefore called for, one that places information systems at the center of attention and places information availability at the center of the “company system”.
The Services Division supports this strategy, taking remote control of ICT components, guaranteeing quality and effectiveness of interventions.
The professionals which form part of CON.NEXO's Services Division have consolidated long-term expertise in the ICT management services sector.
The model and the culture of service: pro-activeness to reach business objectives continue